Store your HubSpot Data in Europe

If your customer data is stored in an American datacenter, it is interesting for you to switch / take a look at HubSpot migration. There could be several reasons for this.
  • GDPR compliancy
  • ISO certification
  • Promises made to your customers

Is your customer data stored in America or Europe?

Today, if you, as a European organization, decide to get started with HubSpot, your data will automatically be stored in a European Datacenter. But how does that work if you have been a loyal customer & user of HubSpot for some time?

Many organizations have been working with HubSpot for some time. You may be one of them. There is a good chance that your customer data is stored outside Europe, in an American data center. If that is the case, then it is interesting for you to switch / take a look at HubSpot migration.

There can be various reasons why you want to move your data to a server in Europe. Think of GDPR, certifications, perhaps promises you have made to your customer, etc. Whatever your reason may be, we are there for you and are happy to inform you about the possibilities and the impact that a migration has on your organization. 

The migrationprocess

What does such a process actually look like? Which steps do we go through and what can you expect as a customer?

Insight

1

Because no HubSpot account is the same, we will first review your account. We need to find out the following things:

  • Which Hubs are being used and how are they set up
  • How many HubSpot forms are being used
  • How many landing pages are being used
  • How many CTAs are being used
  • How many workflows are set up and active
  • How many emails are in HubSpot
  • How many chat(bots), templates and snippets are included

The above insights give us a clear picture of what needs to be done and how much time your migration will take. That way you know exactly where you stand and what you agree to. 

Execution

2

After we have agreed on the proposal, we will schedule the work.

Agreements with HubSpot

We start with the agreements that need to be made with HubSpot. We arrange a new account at a European Data Center. We also ensure that you do not have double license costs and that you can still access the data in the old environment for a certain period after the migration. Always a nice feeling.

Manual work

After the administrative matters have been arranged with HubSpot, we really get to work. We start with the manually created items. That often takes up most of the time.

Automatic data migration

Subsequently, all objects (contacts, companies, deals and tickets) are taken over via a module purchased by us. The engagements are also taken over. Think of sent emails, notes, meetings, etc.

Execution time

The execution time for these activities is on average 2 weeks. 

Controle, delivery and aftercare

3

All data is now in two places, namely the old and new environment. It is up to you to see if we have taken over everything correctly.

Coordinate go-live date

If everything has been taken over properly, we will discuss a date on which we will actually go live on the new environment. We will then ensure that all your people can simply log in to HubSpot and automatically end up with the new account.

Last update

We also update all contacts, companies, deals and tickets once. it is possible that deals or tickets have changed stages. After all this has been done, work will be done in the new environment and all your data will be stored on a European server.

Support after going live

Of course we will also be there for you after going live. If there are any questions / adjustments required, they will be addressed by us. This aftercare is also included in the agreed price. So no surprises here. 

FAQ’S Migration

During the dozens of HubSpot migrations we've done, we keep getting the same questions, and understandably so. So below are the answers

General

Below are the most frequently asked questions about the data that will be transferred to your new account

How do I know where my HubSpot data is stored?
That's fairly easy. Login to your HubSpot account and look at the url. If it says https://app.hubspot.com/ then it is hosted in America. If there is eu in the url, such as https://app-eu1.hubspot.com/, your data will be stored within Europe.
Does all the data transfer to the new HubSpot account?
Most data is transferred from the old to the new account. However, unfortunately, not all data is transferred. For example, page views of contacts do not transfer. Additionally, form submissions do not transfer by default. However, we have developed a method to still be able to see which forms were submitted in the past. It also depends on what you currently have in your account. Therefore, make an appointment to specifically see which data of yours can and cannot be transferred.
Can I also migrate my account myself?
Of course you can also start migrating your installation yourself. The only question is whether that is wise. I can tell you from experience that you need to know what to look out for. If you still want to try it, I'll help you on your way. At the bottom of this page you can request the document 'HubSpot Migration Tips & Advice'

Data & process related

Of course you want to know what the process looks like. When is what done. What can you expect as a customer

Which data will be transferred to the new environment?
We transfer all contacts, companies, deals, tickets, and custom objects from the old environment to the new one. This includes all default and custom properties. Additionally, all forms, automated emails, CTAs (Call-to-Actions), landing pages, and websites (if built in HubSpot) are carried over. Most contact lists are migrated, and dashboards and reports are transferred in consultation. The chatbot(s) are also migrated, along with all files. Lastly, all logs, notes, calls, and similar data are included in the migration.
Which data will not be transferred to the new environment?
In general, we are unable to transfer behavioral data of contacts, such as page views.

Impact on business operations

You just want to know where you and your colleagues stand. What do you have to do yourself and to what extent does this interfere with normal activities?

Which adjustments can and cannot we continue to make during the migration?
In general, a migration has little impact on normal business operations. You can continue working in the old environment as you did before. However, there are a few things that may not be possible temporarily. Once we start the website migration process, you will be unable to make changes to the site for a temporary period (usually a few days). Of course, all of this will be done in good collaboration and according to a mutually agreed-upon schedule.
How much time should I and my colleagues reserve for a migration process?
There will need to be people available to answer questions throughout the entire migration process. This doesn't mean they have to be dedicated full-time, but they will need to occasionally respond to inquiries from me. Please note that during a migration process with an estimated duration of approximately 2 weeks, you can expect to spend between 5-10 hours per week on guidance and support.

Ready to migrate?

Yes i am!

Experience of other HubSpot users

We have of course completed several migrations. From small accounts to full CRM suites. Read our customers' experiences about their migration

Hosting moved from the US to the EU

"Being recommended by HubSpot, we chose Jorg Maijen and Uppline to migrate our HubSpot account from the US hosting to the EU Data Center. The whole process went smoothly, and we did not have to do much. We look forward to long-term cooperation with Uppline based on his extensive knowledge of HubSpot and its products."

DigTective

Yann A. Skaalen

Hosting moved from the US to the EU

"We tasked Jorg with the migration of our HubSpot account from the US to the EU. Overall this process went smoothly, with some minor adjustments to be made after the migration. Jorg was very clear and provided enough information in order for us to make the necessary preparations."

Toreon

Laurent Dupont

Good and committed HubSpot partner

"Jorg carried out a HubSpot migration for us at very short notice, responding quickly to unexpected developments. He resolved issues that arose super fast. He is always available for questions and comes up with answers that you can use. He also helps us to make better use of the possibilities of the marketing hub, the sales hub and the CMS. And not unimportant: he is a very pleasant person to work with. I hope for a long cooperation!"

InfoSequre

Barbara Hameleers

Is your business ready to meet the requirements of GDPR?

We're here to help you make the transition and protect your customer data effectively.

If you want to ensure your account is GDPR-proof, we invite you to fill out this form. Let us know that you're interested in migrating your HubSpot account to meet GDPR compliance, and we'll guide you through the process.

Why choose us for your GDPR migration? 

Expert Knowledge:
Our team of experienced professionals understands the intricacies of GDPR and the specific challenges HubSpot users may face. We'll help you navigate the complexities and implement the necessary measures to safeguard your data and comply with GDPR regulations.

Tailored Solutions:
We believe in providing customized solutions for each client's unique needs. By analyzing your current HubSpot setup, we'll identify the areas that require adjustments or enhancements to ensure GDPR compliance, giving you peace of mind.

Ongoing Support:
Our commitment to your GDPR compliance doesn't end with migration. We offer ongoing support and consultation to help you stay up to date with evolving regulations and maintain compliance in the long run.

Don't risk non-compliance with GDPR! Take the necessary steps today by filling in our form to express your interest in migrating your HubSpot account for GDPR readiness.

 

CHOOSE THE Migration PACKAGE THAT SUITS YOU

The amounts below are only indications. We can only give the exact investment once we have seen the HubSpot account

HubSpot starter (basic)

If you only use the CRM with a number of workflows and deals, then this is your package.

Within this package we take care of the transfer of:

  • All contacts, companies, deals & tickets
  • All forms
  • All snippets and templates
  • All CTA's
  • All chat(bot)s
  • All users & rights

Starting at €1250

More information

HubSpot Professional

If you also use many workflows, HubSpot forms, deals, tickets, templates and snippets in addition to the CRM functionality, this package is an excellent fit

Within this package we take care of the transfer of:

  • All from 'HubSpot Starter (Basis)' package
  • All automated emails
  • All active workflows
  • All custom templates
  • All private keys
  • All blogs
  • All knowledgebank articles
  • All used dashboards and reports

Starting at €1750

More information

HubSpot with a website

Do you also use the CMS Hub in addition to the aforementioned packages and have you developed your website within HubSpot? Then you end up with this package.

Within this package we take care of the transfer of:

  • All from 'HubSpot Professional' package
  • All website templates
  • All used navigations
  • All custom modules
  • All HubDB tables & data
  • All your available custom adjustments

Starting at €2250

More information

That's why let uppline migrate

We have the experience and expertise in-house, work with fixed prices and, depending on your HubSpot license, you get free monthly support time per month.

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